What We Collect and Why We Use It
When you open an account with us, we collect the information you provide directly — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also collect technical data automatically: device type, IP address, session timestamps, and in-lobby
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activity. This data is used strictly to process your deposits and withdrawals, verify your identity, detect unusual account activity, and deliver account support. We do not sell your personal data to third parties. Payment transaction records tied to bKash, Nagad, or Rocket are retained only as
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long as required for financial compliance and account dispute resolution. When you close your account, we remove or anonymise personal data that no longer serves a legal or operational purpose. Your data is stored on secured servers with access limited to authorised personnel. We apply encryption
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in transit and at rest. Any third-party service providers we work with — such as payment processors — are bound by data-handling agreements that restrict how they use your information. Availability of this service depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.